Privacy Policy

This Privacy Policy explains how Stellar Spins Casino may collect, use, store and protect personal information when players visit the website, create an account, use casino services or contact support. It also explains the choices available to players regarding their information and how to make a privacy request.

Discover New Games

Neonmal

kagaming

Candy Palace - Christmas Edition

amusnet

Three Corsairs

mascot

40 Ultra Respin

amusnet

2027ISS

endorphina

Easter Bonanza

technology

Information we may collect

Stellar Spins Casino may handle information that identifies a player, relates to an account or is needed to provide online gambling services. The information collected will depend on how a player uses the website, the services requested and the checks that may be required before or during account use. Some information is provided directly by the player, while other information is created automatically when the website or services are used.

Contents

Account and contact information

This may include a player’s name, date of birth, residential details, contact details, login information, account preferences and records of communications with support. Account information helps operate the player account, respond to questions, provide requested services and maintain accurate records. It may also be used to communicate important information about account security, service changes, transactions and other matters connected with the account.

Verification information

Where checks are required, the site may handle identity information and verification documents supplied by a player. These documents may contain information such as an image, date of birth or residential details. Verification information is used to confirm identity, protect accounts, support age and eligibility checks, meet applicable obligations and help detect suspicious, fraudulent or unauthorised activity.

Payment and transaction information

The site may record information about deposits, withdrawals, wagers, winnings, account balances and other transactions. Payment providers may process payment details on their own systems. Stellar Spins Casino may receive or retain transaction references, payment status, limited payment details and related records needed to process transactions, resolve disputes, maintain account records and meet financial, security and legal requirements.

Technical and usage information

When a player uses the website, technical information may be collected, including an IP address, browser type, device type, operating system, language settings, general location information, pages viewed, session information and interaction data. This information can help keep the website secure, understand how services are used, troubleshoot problems, improve performance and identify unusual activity.

How information is used and shared

Personal information is handled for clear and relevant purposes connected with operating Stellar Spins Casino and providing its services. The information may be used to create and manage accounts, process requests, provide customer support, communicate with players, maintain website functionality and improve the player experience.

To open, maintain and secure a player account.
To verify identity and carry out age, eligibility, anti-fraud and responsible service checks where required.
To process deposits, withdrawals, wagers, winnings and other account transactions.
To provide support, investigate questions and keep records of communications.
To detect, prevent and investigate fraud, money laundering, account misuse, security incidents and other unauthorised activity.
To comply with applicable legal, regulatory, financial and record-keeping obligations.
To send service messages, including information about account activity, security, transactions, policy changes and important operational matters.
To understand website use, maintain technical performance and develop safer or more useful services.

Personal information may be shared where reasonably necessary for these purposes. This can include sharing relevant information with payment providers, identity and verification providers, technology providers, hosting providers, customer support services, security specialists and other service providers that help operate the website. These providers should only receive information needed for the services they perform and may be required to protect it.

Information may also be disclosed when necessary to protect players, the website or other people, to investigate suspected unlawful or harmful activity, to enforce applicable terms, or where disclosure is required or permitted by law. Information may be processed in Australia or in another country when service providers or technical systems are located elsewhere. Appropriate steps are taken to support the security and confidentiality of information handled in this way.

Marketing communications are handled separately from essential service communications where practical. A player may withdraw consent to marketing at any time. Withdrawing marketing consent does not usually stop necessary messages about an account, transactions, security, responsible use or changes to services.

Cookies, security and retention

Cookies and similar technologies

The website may use cookies and similar technologies to remember preferences, maintain sessions, support account functions, measure website performance and help identify security or technical issues. Some cookies are necessary for core website features, while others help the site understand usage or improve content and services.

Players can manage or restrict cookies through their browser settings. Blocking or deleting cookies may affect how some parts of the website work, including features that require an active session or saved preferences. Browser settings may also allow a player to review, remove or limit cookies already stored on a device.

Security measures

Reasonable technical and organisational measures are used to help protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, authentication procedures, monitoring, secure communications and limits on who can view information. No website, device or online transmission can be guaranteed to be completely secure, so players should use a strong password, keep login details private and contact support promptly if they suspect unauthorised account activity.

How long information is kept

Personal information is kept for as long as it is reasonably needed for the purposes described in this Policy, including account administration, support, security, dispute handling and business records. When information is no longer needed, it may be securely deleted, anonymised or otherwise disposed of where appropriate.

Some records must be kept for a period required by law, even after a player closes an account or asks for information to be deleted. This may include identity, transaction, account, verification, security and communication records. The length of time depends on the type of record and the applicable requirements. Information retained for these reasons will continue to be protected and used only for relevant purposes.

Your privacy rights and requests

Players may ask for information about the personal data held about them and how it is used. Subject to applicable requirements, a player may request access to their personal information, ask for inaccurate or incomplete information to be corrected, request deletion of information that is no longer needed, or withdraw consent previously given for marketing. A request may be limited where information must be retained, where disclosure could affect another person’s privacy, or where a lawful exception applies.

How to make a request

To exercise these rights, contact support@stellarspinscasino.top and explain the request clearly. The message should identify the relevant player account where possible and state whether the request concerns access, correction, deletion or withdrawal of marketing consent. Providing enough information to locate the account helps the request to be handled efficiently.

For security, reasonable steps may be taken to confirm the identity of the person making a request before information is provided or account details are changed. Additional information may be requested where necessary to protect the account and prevent an unauthorised person from accessing or altering personal information. A request will be considered within a reasonable timeframe, taking into account its complexity and any applicable requirements.

If a player withdraws marketing consent, the change may take time to apply across all systems. Essential account and service communications may still be sent when they are needed to operate the account, process transactions, protect security or provide important information. Closing an account does not automatically remove records that must be retained for legal, security or dispute-related reasons.

Updates and further information

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, privacy practices or applicable requirements. The current version will apply from the date it is made available on the website. Players should review this page periodically, particularly before continuing to use account or gambling services after an update.

By using the website, a player acknowledges that personal information may be handled as described in this Policy. Where consent is required for a particular activity, it will be requested in an appropriate way. Questions, access requests, correction requests, deletion requests and requests to withdraw marketing consent can be directed to support@stellarspinscasino.top.

Players should only provide information that is accurate, current and relevant to the requested service. If account details change, keeping them up to date helps with account security, verification, support and transaction processing. Players should also avoid sending sensitive information through unrequested or unofficial channels.