Stellar Spins Casino Terms & Conditions

Before using a game, you should review the displayed game information and rules. Those rules may explain how the game operates, how outcomes are determined, the meaning of features and symbols, and how any applicable winnings are calculated. You are responsible for understanding the rules before participating. If you are unsure about a game or transaction, do not proceed until you have obtained sufficient information.

A wager is normally treated as accepted only when it has been received and recorded by the platform. Information displayed on your screen is not necessarily proof that a wager has been accepted. A transaction may be declined, cancelled or reviewed where there is a technical issue, interrupted connection, incorrect information, suspected misuse, a breach of these terms or another valid reason. Where a game or transaction is affected by a clear error, Stellar Spins Casino may take reasonable steps to correct the error and deal with affected activity fairly.

Game results are determined by the relevant game system and its applicable rules. You should not attempt to interfere with the operation, software, security or outcome of a game. If a technical problem causes a game to stop or behave unexpectedly, you should avoid repeating the affected action until the issue has been addressed. Records held by the platform may be used to review transactions, game activity and account events, subject to applicable law.

You are responsible for checking your balance, deposits, wagers, results and withdrawals. If you believe that an account entry or transaction is incorrect, you should raise the issue as soon as reasonably possible through the available support process. A review may require information about the relevant date, game, amount or transaction. Stellar Spins Casino may correct an obvious administrative or technical error and may reverse or adjust a transaction where permitted by law.

Fair use and prohibited conduct

The service must not be used in a way that damages its security, fairness or availability. Prohibited conduct includes attempting to gain an unfair advantage, exploiting a software or payment error, using stolen or unauthorised payment methods, colluding with other users, manipulating game activity, submitting false information and engaging in abusive, threatening or discriminatory behaviour. Activity that appears connected to fraud, money laundering, bonus abuse or other prohibited conduct may be investigated and reported where required.

If a breach of these terms is identified, Stellar Spins Casino may limit or suspend an account, cancel affected activity, withhold or recover amounts connected with the breach, or take another action that is lawful and reasonable in the circumstances. These actions do not limit any other rights or remedies that may be available.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and do not gamble with money needed for living expenses, bills or other commitments. Take regular breaks, avoid gambling when upset or under the influence of alcohol or drugs, and keep track of the time and money you spend. Chasing losses can increase harm and is not a reliable way to improve your results.

• Use any available deposit, spend, time or session controls that suit your circumstances.
• Consider taking a break or requesting an account restriction if gambling no longer feels enjoyable or manageable.
• Do not borrow money, sell possessions or use essential funds to gamble.
• Seek help from an appropriate gambling support service, health professional or financial counsellor if you are concerned about your gambling.
• If you are worried about another person's gambling, encourage them to seek support and protect your own finances and wellbeing.

Requests for self-exclusion or account closure should be made through the available account or support process. A restriction may affect access to the service and may not be reversible for the period requested. You must not attempt to evade a restriction by opening another account. Stellar Spins Casino may take steps to identify and close accounts that appear to be connected with a self-excluded or restricted person, subject to applicable law and available information.

Privacy and communications

Personal information is handled in accordance with the applicable privacy notice and relevant Australian privacy requirements. Information may be collected and used to provide the service, manage accounts, process transactions, verify identity, prevent fraud, meet legal obligations, improve the platform and communicate important service information. You should review the privacy notice to understand how information is collected, stored, used and disclosed.

You may receive service messages relating to your account, transactions, security, responsible gambling or changes to these terms. Marketing communications will be managed in accordance with applicable requirements and available preferences. You should keep your contact and account details current so that important notices can be delivered effectively.

Website availability and intellectual property

The website and services may be changed, interrupted, suspended or withdrawn from time to time for maintenance, security, technical, legal or operational reasons. Stellar Spins Casino will take reasonable steps to maintain the service, but continuous availability cannot be guaranteed. You should keep your own devices, software, internet connection and security controls up to date.

Website content, branding, software, graphics, text and other materials are protected by intellectual property rights. You may use them only for personal access to the service and must not copy, modify, distribute, publish, reverse engineer or commercially exploit them without appropriate permission. Nothing in these terms transfers ownership of those rights to you.

Changes, complaints and governing requirements

These terms may be updated to reflect changes in the service, technology, security practices, legal requirements or business arrangements. The updated version will be made available through the website, and the date or other notice shown with it may indicate when it takes effect. If you continue to use the service after an update takes effect, that use may constitute acceptance of the revised terms. If you do not agree with a change, you should stop using the service and follow the available account closure process.

If you have a question, notice an error or wish to make a complaint, use the support or complaints process provided on the website. Give enough information for the matter to be reviewed, including relevant account or transaction details where appropriate. Complaints will be considered in line with applicable requirements and the information available. Nothing in these terms removes rights or protections that cannot lawfully be excluded under Australian consumer or other applicable law.

If any provision of these terms is found to be invalid or unenforceable, it will be read down or removed to the extent necessary, while the remaining provisions continue to operate. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms are intended to be interpreted consistently with applicable Australian law and any mandatory requirements that apply to the service or to you.